● Fyndrli Creator Support
How Can We Help You?
Find answers to common questions, troubleshoot problems, and get the support you need to create, promote, and earn with Fyndrli.
Browse Help Topics
Choose a category to find answers to your questions.
Frequently Asked Questions
Select a question to view the answer.
How do I edit my Creator Profile?
Go to your Creator Dashboard and open your
profile settings. Update your information
and save your changes.
What if I forget my password?
Use the password reset option on the login page.
Follow the instructions sent to your registered
email address.
Can I change my Creator Username?
Username changes depend on the account settings
available in your Creator Dashboard.
Contact support if you cannot update it.
What content can I create on Fyndrli?
You can create relevant photos, videos, Looks,
product demonstrations, business recommendations,
and other content that follows the
Creator Guidelines.
How do I tag products or businesses?
When creating eligible content, use the available
tagging tools to select the correct products
or businesses before publishing.
Can I edit or delete a post?
Check the management options available for your
published content in the Creator Dashboard.
If an action is unavailable, contact support.
How do Creator commissions work?
Participating businesses determine the commission
offered for qualifying purchases or bookings.
This may be a fixed amount or a percentage
of the qualifying transaction.
Read the Make Money Guide to learn more.
Why is my commission pending?
A commission may require transaction verification
and eligibility review before it becomes payable.
Refunds, cancellations, or disputed transactions
may affect eligibility.
What if my commission is missing?
Check the relevant transaction details and
any available commission records.
If you believe a qualifying sale or booking
was not tracked correctly, contact support
with the transaction date, business name,
and any relevant reference number.
Can I earn commissions from my own purchases?
Personal transactions are not automatically
commission-eligible. Self-referrals, fake
purchases, manipulated bookings, and artificial
transactions intended to generate commissions
are prohibited.
How do I find products to promote?
Explore participating businesses and their
available products, services, and affiliate offers.
Choose opportunities relevant to your content
and audience.
Who decides how much commission I earn?
Each participating business determines the
commission associated with its offer.
Review the applicable offer before promoting it.
Can I promote more than one business?
Yes. You can create content around multiple
eligible businesses and offers, provided
your promotions follow the applicable rules.
Can I use photos from other websites?
Only use images and videos you own, are licensed
to use, or have permission to share.
Content found online is not automatically
free to reuse.
Do I have to disclose affiliate commissions?
Yes. Clearly disclose affiliate relationships
when promoting products or services through
which you may earn commissions.
Follow applicable advertising rules.
Why was my content removed?
Content may be removed if it violates
platform standards, intellectual property
rights, or other applicable rules.
Review the
Creator Guidelines
and contact support if you need clarification.
How do I contact Fyndrli Creator Support?
Use the contact support section below
to submit your question or report an issue.
Include enough details for the team
to understand your request.
What information should I include in a support request?
Include your account email, a description
of the issue, any relevant transaction
references, and screenshots when helpful.
Never share your password or full payment
card details.
No matching questions found. Try another search
or contact Creator Support.
Having a Commission Issue?
If you believe a qualifying purchase or booking was not tracked correctly, you can request assistance.
Helpful information to include:
- Your Creator Username or account email.
- The business involved.
- The approximate transaction date.
- Any available order or booking reference.
- A short explanation of the issue.
Still Need Help?
Can’t find the answer you’re looking for? Send a message to Fyndrli Creator Support.
Creator Support Request Form
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